The London Social Media Observatory is a multidisciplinary research centre using computational methods to examine social media platforms' role in politics. We are based at Royal Holloway, University of London.
An increasing amount of people rely on social media platforms to learn about and engage in politics. Platforms increasingly play an active role in curating and moderating content and accounts, often using AI algorithms, and with very little transparency. We investigate how content of political relevance is curated and moderated within and across platforms, and the potential effects for citizens and democracy.
Misinformation and information operations on social media remain a threat to democratic politics, particularly given the rise of generative AI that make for highly realistic fake and malicious content. We develop methods for identifying false claims and coordinated actions on social media platforms, as well as their spread and potential effects. Additionally, we design and test interventions to help people to identify and fight misinformation.
What policy issues do political elites discuss on social media platforms, and how do they frame them? What about media organisations, and interest groups? Or non-political influencers? What content do citizens follow and/or are exposed to, and how does that shape their attitudes towards key political issues such as the environment, immigration, or gender? We use platform data, data donations, and surveys to investigate these questions in detail.
We develop and test novel computational methods for collecting, processing, and analysing social media data, and conducting social science research more generally. This includes building more efficient computational pipelines for data collection, storage, and retrieval; contributing new tools for collecting data donations from survey participants; and training Large (Visual) Language Models for annotating large amounts of social data.

The fellowship, which will provide more than £1.8 million in funding, will support groundbreaking research into monitoring social media platforms’ unprecedented power to moderate and curate political speech.
Representatives from the Observatory were thrilled to participate in two recent DSA40 Data Access Days in Berlin, held on the 25th and 26th of September.